Telecommunications

Helping organizations modernize operations, optimize business processes, and unlock new growth through AI-powered digital platforms, cloud technologies, and enterprise solutions.

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The Value We Deliver

No.1

Vietnam's Broadband

35M+

Mobile Subscribers

179

Countries via VINASAT-1 & VINASAT-2 Satellites

82M+

Calls Analyzed with an AI-Driven Service

Interaction Increase

20%

Higher Retention

Featured Products & Solutions

AI Contact Center & Service Quality

Leverage AI-powered speech analytics, quality monitoring, sentiment analysis, agent performance evaluation, and conversation intelligence to improve contact center operations, enhance customer satisfaction, and optimize service quality.

Elevating Every Customer Interaction

From AI-powered contact centers and conversational AI to intelligent speech technologies, VGS helps telecommunications providers deliver faster, smarter, and more personalized customer experiences while improving operational efficiency at scale.

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